SHIPPING POLICY
All orders are shipped USPS via Priority Mail, DHL Express, and FedEX. ​
SHIPPING TIMES ARE ESTIMATED.
Please allow 24-48hrs for processing and 5-7 business days for shipping. PRE-ORDER SHIPPING TIME VARIES BY PRODUCT please read the details in the product info section when placing your orders. All orders once shipped will be accompanied by a tracking number sent via email. (Please check SPAM & Junk folders)
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No item(s) are shipped on major U.S. holidays, (i.e. Juneteenth, Thanksgiving, Christmas, Etc) please advise when ordering there are no postal drop-offs or deliveries on Sundays
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ARRI BEAUTY ROOM is not responsible for shipping delays once the order has been handed over to the carrier, nor responsible for damaged packages, or missed deliveries. If you have not received your tracking number please check your spam folder or feel free to email: arribeautyroom@gmail.com. If you received your tracking number and have further inquiries regarding your package and need assistance please contact your local postal office. A signature may be required for items over $150 USD.
RETURN POLICY
At ARRI BEAUTY ROOM we hold our products in high esteem. We stand by the quality and integrity of our products. We do NOT offer returns or exchanges at this time.
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We uphold that our first priority is our customers. For any reason, if you are not satisfied with your purchase or find fault in our product(s), received your package damaged or unwearable don't hesitate to get in touch with us or send an email: arribeautyroom@gmail.com with the following:
Name, email address (that you placed the order with) order number, phone number, and address.
PAYMENT METHODS
Credit / Debit Cards
Paypal
(All card/PayPal order addresses must match the shipping and billing address of the card being used)
STORE POLICY
Customer experience is our number one priority. ARRIBEAUTY ROOM is a company dedicated to an elevated online experience. We have a clear understanding that our customers are our backbone and give our attention to prioritizing each client.
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Customer service is an art we take pride in mastering. If you need to contact us for any reason please allow 24 business hours (Monday-Friday) to respond to your inquiry. Being that we are an online hair company, the best form of communication is via email. Arribeautyroom@gmail.com
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We do NOT offer returns or exchanges on our hair products. We do pride ourselves on doing everything we can to support each customer with their product. Our contact information; is arribeautyroom@gmail.com for all questions and concerns.
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Shipping is processed through DHL/FedEx/USPS Monday through Friday and processing of all orders is completed Monday through Friday. Being that we are an online shop please allow 24hrs, to allow the tracking number to process and be updated in the system. We do not offer express/overnight shipping at this time.